Frequently Asked Questions

How do I reset my password?

Plex user password resets are here: Password Reset

Jellyfin user password resets are here: Password Reset

How do I request media on a server?

Click on the appropriate server on the bottom of this page or on the homepage, then login using your Plex or Jellyfin credentials. Once logged in, use the request interface to submit your media request.

What do I do if a server is down?

Check the live server status under the Server Status section on the main page. If a server is down for a long period, please notify the system administrator. JUST WAIT LONGER!!

How do I remotely access the media servers?

For Jellyfin: It will prompt you for a URL. Enter the following:
jellyfin.chronos-olympus.net
Then, use your username and password to log in.

For Plex: Simply sign in to your Plex account. After access has been granted, your media servers will automatically show up and be available for remote access.

How do I report a Media Issue?

Go to your request media application below. Then search in Overseerr/Jellyseer for the media with the issue and use REPORT ISSUE (It is the yellow triangle). Please be specific about the issue, like "Season 2, Episode 5 has no audio."